Policies

PAYMENT
Fenceshed.com DBA Fence Supply Inc. accepts VISA, MasterCard, Discover, Cash and Checks (Subject to Check Policy).
CHECK POLICY
Fenceshed.com DBA Fence Supply Inc. will only accept checks with a valid Driver’s License. Any out of town Check will cause an order to be held until the check has cleared our Bank Account. This will be a typical delay of 2 weeks minimum. We will under no circumstance take a third party check.

 

FREIGHT
Freight charges will be added to all items if they are shipped from our warehouse in Sunnyvale, Texas. A customer can pick up product from our Sunnyvale, Texas warehouse During Normal Business Hours. FENCESHED.COM DBA FENCE SUPPLY INC. will determine the best way to ship all orders and all prepaid orders for the lowest cost. Most UPS ground shipments take an average of one or two days to arrive at your business. We ship most items via UPS ground service. UPS Next Day Air, 2 nd Day Air, and 3 rd Day Air are available at an additional cost. Some items can be drop-shipped from the factory to you. Fence Supply Inc. can arrange all of the shipping requirements needed related to items purchased from us.
CLAIMS & SHIPPING DISCREPANCIES
Claims due to any cause must be made within five (5) business days from receipt of goods. Examples are: Defectives, DOA’s, and Freight Damage. We want to assure you of the best possible service and although we take the utmost care in being sure we fill your order accurately, if after receipt and inspection of your order a shipping error or discrepancy is discovered please contact we and we will correct the problem immediately. Please contact us within three (3) business days of receipt of order with any shipping errors or discrepancies.

 

REFUSED ORDERS or RETURNS
Fenceshed.com DBA Fence Supply Inc. is offering these items on the FenceShed.com site as is and where is basis. Unless otherwise specified ALL SALES ARE FINAL for items offered on the Fenceshed.com site. All sales are final and subject to availability of merchandise. No Rain Checks will be offered. Fenceshed.com can its discretion offer an alternative product. No exchanges or credits will be issued on Special Order products.
RETURN MATERIAL AUTHORIZATIONS (R.M.A.’S)
Before returning any product to FENCESHED.COM DBA FENCE SUPPLY INC. you must call 972-226-0004 for an R.M.A. Number. R.M.A. Numbers are valid for thirty (30) days only. We will accept no repair items without a valid R.A. Number included on the shipping label. If a product purchased from FENCESHED.COM DBA FENCE SUPPLY INC. requires repair, we will handle the repair for you, just call for an R.M.A. Number. Please remember: There are no exchanges or credits issued on Special Order products, they must be sent for repair.

PRODUCT WARRANTIES
Must items sold on the Fenceshed.com site will be out of warranty and sold on a as is basis, unless specified in the product listing. All products sold by FENCESHED.COM DBA FENCE SUPPLY INC. are covered under the individual manufacturer’s stated warranty. Please refer to the manuals and warranty cards enclosed with the product. Check with your local service center or call Fenceshed.com DBA Fence Supply Inc. for service center referral. FENCESHED.COM DBA FENCE SUPPLY INC. does not offer any warranty, expressed or implied other than the manufacturer’s warranty. If you are unsure or have a specific warranty question feel free to call us 972-226-0004.

 

RETURNED CHECKS
A returned check will not be considered resolved until the amount of the check plus a $50.00 processing fee or 10% of the check amount, whichever is greater, is received in our office within five (5) business days upon your notification by FENCESHED.COM DBA FENCE SUPPLY INC.. This payment must be in the form of a cashier’s check or certified money order. If the returned check is not resolved within five (5) business days, FENCESHED.COM DBA FENCE SUPPLY INC. will pursue any and all legal action to resolve the situation. An excessive number of returned checks will result in your account being shipped C.O.D. Certified Check only.

DISCLAIMERS
Buyer assumes all responsibility for proper selection, design, installation, operation, and maintenance of all the merchandise provided by FENCESHED.COM DBA FENCE SUPPLY INC.. FENCESHED.COM DBA FENCE SUPPLY INC. will not be held liable for any damage due to mishandling, improper installation, or incorrect maintenance, including but not limited to loss of profits by buyer. FENCESHED.COM DBA FENCE SUPPLY INC. has made every effort to insure the accuracy of information contained in its printed catalog, literature, price lists, and web site. FENCESHED.COM DBA FENCE SUPPLY INC. does not accept any liability for errors contained herein. All specifications, terms and conditions, availability, model changes, and pricing are subject to change without notice. I have read, understand, and will abide by these policies